Frequently Asked Questions
Frequently Asked Questions
1) Create & Order Products…
When you place your order, you enter the desired names and texts and upload your photos.
This means that it is your responsibility to check your product before ordering, and to correct the following:
* Spelling, grammar or syntax errors in your texts
* Low resolution images that may appear blurry in print
* Dark images that appear dark on your screen
Clarification: The resulting effect is sure to have small color and tone deviations compared to the preview you see on your screen.
2) What images are best to put in the design I choose?
The images you choose should be in satisfactory resolution and not too dark to achieve the best possible result.
The image size limit you can upload is 5mb in jpg, png and gif files.
3) Can I cancel an order?
Your order can be canceled by e-mail at info@little-angel.gr, indicating your name and the number of your order that has arrived in your email up to 24 hours from the time of the order.
Cancellation will not be possible after this time.
4) Can I return a product?
The personalized products can not to be returned because they are made as requested "ON ORDER" and can not be used by another user.
We only accept returns if the product is defective (eg torn, damaged packaging or wrong product) for this please check carefully if the product is in good condition at the time of delivery .
5) Receipt of products
The products you ordered can be picked up either from our store or via courier at the address you specify.
UPDATE:
The delivery time of orders from us is usually 3-7 working days.
During periods of special conditions & freight, the delivery may delay by the courier.
* Clarifications:
If any of the products you ordered are not available, then we will contact you via email as soon as possible to
inform about the possible delivery time or anything else.
In this case, you have the option, as long as you consider the timeline
you are not satisfied with this period, to request cancellation of your order of the specific product.
Any remaining order of yours can be executed normally.
6) Shipping costs
The shipping cost for sending by courier for orders weighing up to 2 kg is € 3.00.
If the weight exceeds 2 kg we will inform you about the shipping cost via e-mail.
The cost of cash on delivery is € 2.50
6) Method of payment
Payment can be made either in cash upon receipt of the products from the store or by bank deposit
in the following data
National Bank
IBAN : GR96 0110 3730 0000 3730 0963 933
Beneficiary: Lykopoulos Lykos Michael
